Redirect clients to a custom web page after they book an appointment through your scheduler. You can use this to show a personalized thank-you page, provide next steps, or reload the same scheduler at an in-person event so the next person can book right away.
Add a redirect URL to a scheduler template
The redirect URL is a setting on your scheduler template. Once saved, every booking made through that scheduler will redirect clients to your chosen URL when the booking is complete.
Navigate to Events ➔ Scheduler Templates.
Select the scheduler template you want to configure. This opens the scheduler builder.
Click the Advanced tab.
Open the Redirect to URL card.
Enter the full URL in the URL field (for example,
https://example.com/redirect-to-my-success-page).Click Save.
The redirect fires after the client has completed the full booking flow, including any required forms and payments.
The redirect URL replaces the default booking confirmation page. Your client will not see the Dubsado confirmation screen after booking, but they will still receive a confirmation email for the appointment.
Redirect the scheduler back to itself
The redirect URL can also point back to a Dubsado scheduler. If you are running a scheduler at an in-person event (for example, on a tablet in your booth), you can configure the scheduler to reload itself after each booking. This means as soon as one person finishes booking, the scheduler is ready for the next person without any manual action from you.
Navigate to Events ➔ Scheduler Templates and open the scheduler template.
Click the Share button (share icon) in the toolbar to open the sharing popover.
Under Public Link, click Copy Link.
Click the Advanced tab.
Open the Redirect to URL card.
Paste the copied link in the URL field.
Click Save.
For each person who books to get their own project in Dubsado, attach a lead capture form using the Form card on the Advanced tab. Without a form set up for lead capture, bookings will not automatically create new projects.
FAQ
Will my client still see the default confirmation page?
No. The redirect URL replaces the default confirmation page entirely. Your client will not see the Dubsado booking confirmation screen, but they will still receive the confirmation email. You can customize that email at Messages ➔ Default templates ➔ Appointment Confirmed.
Can I use the redirect URL to link to a Dubsado form?
You technically can, but we highly recommend that you don't. A form opened from the redirect isn't connected to the appointment your client just booked, which can cause problems:
Public forms, like a lead capture form or a public proposal, can create a second project that's separate from the appointment.
Project forms belong to one client. Every client who books through the scheduler would be sent to that same form, which can include the original client's responses.
If you want to collect additional information from clients as part of the booking process, attach a form using the Form card on the Advanced tab of the scheduler template instead. Attaching a form this way keeps each client's responses organized within a single project.