Updated Jan 10, 2024

Dubsado is committed to ensuring the secure transfer of funds between our users and their clients. As part of that commitment, we work to ensure that we comply with the Code of Conduct for the Credit and Debit Card Industry in Canada.

The Code of Conduct outlines some of the measures taken to protect Canadian Merchants using the WePay version of Dubsado Payments. We have established a process for handling Code of Conduct compliance concerns. We will manage any complaint pertaining to the Code of Conduct efficiently, professionally, and respectfully.

If you believe that Dubsado, in partnership with WePay/Chase, is not complying with a particular element of the Code of Conduct, please follow the instructions on the page linked below to submit your complaint.