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Switch from Legacy Stripe to Dubsado Payments
Switch from Legacy Stripe to Dubsado Payments
Becca Berg avatar
Written by Becca Berg
Updated over a week ago

Updated December 12, 2024

Most existing Stripe accounts are eligible for automatic enrollment to Dubsado Payments. However, some accounts may need to take a few additional steps.

As determined by Stripe, your Stripe account gets assigned to one of the following categories:

  • Automatic upgrade: Your Stripe account is automatically enrolled in Dubsado Payments. There is no action for you to take.

  • Account duplication: Stripe will copy the account and business information from your regular Stripe account and create a Dubsado Payments account for you. There is no action for you to take unless Stripe contacts you for updated information or a data review.

    • During this process, there are no disruptions to open invoices or autopay.

    • After your account has been duplicated, you can access both the old Stripe account and the new Dubsado Payments account through your Stripe Dashboard using the same login credentials.

  • Re-onboard: You may need to onboard again using a different Stripe email.

We will reach out to you with specific details for your account.

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