If you get the following error: "Client portal error. Customer not found." It can be one of two things:
- If you are using the PORTAL URL from the brand settings page, it is required that you have a password set to the portal as well. Just add a password to the client portal in Dubsado and all will be well.
- If your client is getting this error when accessing the portal through the link you send them, be sure they are typing in their email correctly. It is case sensitive.