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Accepting credit card payments with Dubsado Payments
Accepting credit card payments with Dubsado Payments
Sam Gioia avatar
Written by Sam Gioia
Updated over a week ago

Updated April 19, 2024

🎉 Dubsado Payments powered by Stripe is slowly rolling out to existing Stripe users ahead of our general launch in April 2024! Keep an eye on your email for updates.

You may already be familiar with the payment process in Dubsado — a client gets sent your Dubsado invoice and pays it using either a credit card or direct debit (depending on what you have set in Dubsado). The funds then go into your Stripe account.

With Dubsado Payments connected, accepting payments from clients will mostly follow the same payment standards as Stripe. The article below summarizes how Stripe manages payments made with a credit card.

You may want to also check out our article on how payments work with Dubsado Payments.


Accepting credit card payments

The credit card types that you can accept from clients depend on Stripe’s supported payment processing in your country. Dubsado Payments follows Stripe’s accepted payment methods.

The table below lists Stripe’s (and therefore Dubsado Payments) approved payments by country:

Countries

Accepted card types

United States, Canada, United Kingdom, Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland

Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay

Australia

Visa, Mastercard, American Express, JCB, China UnionPay, eftpos

New Zealand, Singapore, Bulgaria, Czech Republic, Hungary, and Romania

Visa, Mastercard, American Express, JCB, China UnionPay

Croatia, Liechtenstein

Visa, Mastercard, American Express, JCB

Mexico

Visa, Mastercard, American Express

United Arab Emirates

Visa, Mastercard


Transaction limits

Most payment processors have set transaction limits (the maximum payment amount accepted for a single transaction). Transaction limits are determined by Stripe and are dependent on the payment method.

If your clients pay with a card, there is no transaction limit! This means there is no cap on how much you can charge and accept.


Credit card payout speeds

After a client pays you, there are specific timeframes before the funds reach your bank account — this timeframe is known as payout speed. With Dubsado Payments, these timeframes will not change from what you’re used to with Stripe.

There are two timeframes to add up before funds reach your bank account:

  1. Settlement time: The time from when a client pays your Dubsado invoice to those funds reaching your Stripe account. This depends on your client’s payment method.

  2. Payout time: The time from funds in your Stripe account to transfer to your bank account. This depends on your country.

When your clients pay with a credit card, settlement time usually takes around 1 business day for those funds to reach your Stripe account. Please keep in mind that if your client pays you late in the day, the funds may take an extra day to become available for payout.

Stripe provides payout time averages, but the exact time it takes to receive a payout may vary. The table below lists payout speeds by country:

Country

Payout speed

United States

2 business days

Canada

3 business days

United Kingdom

3 business days

Europe (UK and EEA)

3 business days

Australia

2 business days

New Zealand

4 business days

Brazil

30 calendar days; 5 calendar days for international charges; 2 business days for Boleto and Pix payments

Hong Kong

7 calendar days

India

5 business days

Mexico

3 business days, if and when eligibility criteria has been met. During eligibility period, 7 calendar days

Singapore

7 calendar days

Switzerland

3 business days

United Arab Emirates

5 business days

Here’s an example if you are based in the United States:

Your client pays a Dubsado invoice on Monday by credit card. You can expect to see those funds in your Stripe account on Tuesday. Later in the day on Tuesday, you transfer those funds from Stripe to your bank account. You can expect funds to arrive in your bank account on Thursday or Friday, depending on how late you initiated the transfer on Tuesday.

Heads up! Stripe does not facilitate weekend or holiday payouts, which may cause additional time for payouts.

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