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Accepting payments with Klarna
Accepting payments with Klarna
Trevor avatar
Written by Trevor
Updated over a month ago

Updated November 21, 2024

Boost your revenue, increase your conversion rates, and get paid up front with Klarna’s buy now, pay later options!


Overview of Klarna

Klarna is a “Buy Now, Pay Later” solution that allows businesses to receive an invoice’s full payment amount immediately while the purchaser enrolls in an installment plan or payment option of their choosing.

Klarna is an available payment option for Stripe businesses and clients located in a variety of countries. When a client chooses Klarna during checkout, the business receives the full payment amount immediately (minus processing fees), while Klarna collects installment payments from the client over time. Clients must elect to pay the full invoice amount in order to utilize Klarna payments.

The payment options that Klarna offers depends on the total invoice amount and the client’s billing address. Invoices that qualify for Klarna payments must have a total balance of at least $50.


Availability

Businesses located in the following countries can accept Klarna payments.

Australia

Estonia

Lithuania

Romania

Austria

Finland

Luxembourg

Slovakia

Belgium

France

Malta

Slovenia

Canada

Germany

Netherlands

Spain

Croatia

Greece

New Zealand

Sweden

Cyprus

Ireland

Norway

Switzerland

Czech Republic

Italy

Poland

United Kingdom

Denmark

Latvia

Portugal

United States

For businesses in some of the above countries, businesses can only accept Klarna payments from customers based within that country, and the presentment currency must match the currency of the customer’s country. These countries are:

  • United States

  • Canada

  • Australia

  • New Zealand

For example, a business located in the United States can only accept Klarna payments from a customer in the United States, and the invoice must be paid in USD.

For the other countries listed in the chart above, it is possible to accept Klarna payments from customers located in a different country, depending on the presentment currency. See the chart within the pricing section below for more details.


How Klarna works with Dubsado

Businesses located in one of the approved countries can navigate to Settings ➔ Payments and invoices to enabled Klarna payments.

On a Dubsado invoice, clients can choose Klarna when they opt to pay an invoice in full. If you’d like to encourage your clients to pay in full with Klarna, it may be helpful to remove any Dubsado payment plans from your invoices.

After clicking Pay Now, clients can select Klarna from the payment options at the top of the payment modal to view their Klarna payment options. Clients can also click Learn more to get more details on their available offers.

After the client clicks the Pay button within the modal, they are redirected to Klarna’s site to finish enrolling in the installment plan of their choosing.

Once the client has completed their enrollment, they are directed back to the Dubsado invoice where their payment is confirmed.

As with normal payments transacted through Dubsado Payments, the client automatically receives a receipt for their payment. Their receipt denotes that the full invoice amount has been paid to the business via Klarna.


Klarna payment options

Depending on their location, customers have the flexibility to select from various payment options:

  • Four interest-free installments (US, AU, CA, NZ).

  • Three interest-free installments (FR, CZ, GR, IE, IT, PT, ES, UK).

  • One-time payment made within 30 days (AT, BE, DK, FI, DE, NL, NO, PL, SE, UK).

  • Instantly with one-click payment (AU, AT, BE, CA, DE, IT, NL, PL, PT, ES, SE, CH).

  • Financing for up to 36 months with 0% APR and interest-bearing options (AU, FI, DE, NO, SE).


Klarna pricing

The processing rate for accepting payments via Klarna is dependent on the location of the business and the location of the customer. See the chart below for details.

Merchant Location

Customer Location

Processing Rate

United States

United States

5.99% + $0.30 USD

Canada

Canada

5.99% + $0.30 CAD

Australia

Australia

4.99% + $0.55 AUD

New Zealand

New Zealand

4.99% + $0.55 NZD

EEA (Euro)

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + €0.40 EUR

EEA (Euro)

Denmark, Finland, Norway, Sweden

2.99% + €0.35 EUR

EEA (Euro)

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + €0.40 EUR

United Kingdom

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + £0.35 GBP

United Kingdom

Denmark, Finland, Norway, Sweden

2.99% + £0.35 GBP

United Kingdom

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + £0.35 GBP

Czech Republic

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + Kč8.50 CZK

Czech Republic

Denmark, Finland, Norway, Sweden

2.99% + Kč9.50 CZK

Czech Republic

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99 + Kč8.50 CZK

Denmark

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + 3.50kr DKK

Denmark

Denmark, Finland, Norway, Sweden

2.99% + 3.50kr DKK

Denmark

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + 3.50kr DKK

Norway

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + 4.00kr NOK

Norway

Denmark, Finland, Norway, Sweden

2.99% + 4.00kr NOK

Norway

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + 4.00kr NOK

Poland

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + zł1.65 PLN

Poland

Denmark, Finland, Norway, Sweden

2.99% + zł2.00 PLN

Poland

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + zł1.65 PLN

Romania

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + Lei1.50 RON

Romania

Denmark, Finland, Norway, Sweden

2.99% + Lei1.50 RON

Romania

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + Lei1.50 RON

Sweden

Austria, Belgium, Germany, Netherlands, Switzerland

2.99% + 4.50 SEK

Sweden

Denmark, Finland, Norway, Sweden

2.99% + 4.00 SEK

Sweden

Czech Republic, France, Greece, Ireland, Italy, Poland, Portugal, Romania, Slovakia, Spain, United Kingdom

4.99% + 4.50kr SEK


Klarna eligibility

In order for a Dubsado invoice to accept Klarna payments, the following conditions apply:

  1. Your business is using Dubsado Payments.

  2. Your business is located in one of the approved countries listed above.

  3. The total invoice amount (including tip) must be greater than $50. Payment maximum varies by customer and geography ($10K maximum in the United States).

  4. The client is paying the entire invoice balance.

  5. The invoice is not a recurring invoice, scheduler invoice, or an invoice with autopay already enabled.

  6. Your business category is not on the list of blocked categories.

With the exception of charitable organizations and non-profits, almost all industries can accept Klarna payments. If you’re not seeing Klarna appear as a payment option, reach out to our Customer Care team and we’ll be happy to take a look with you.


Refunds with Klarna

Payments made on an Klarna installment plan can be refunded up to 180 days after the original purchase. Refunds can be initiated from within Dubsado or from within Stripe.

Both partial and full refunds are allowed. Once a refund is initiated, Klarna pauses the client’s installment plan and refunds the customer for payments that have already been completed. Any interest paid by the customer is not returned with a refund, and Stripe does not credit the business with the processing fees associated with the payment.


FAQ

Can I have surcharging and Klarna enabled at the same time?

You can have both surcharging and Klarna enabled simultaneously, but if your client chooses to pay with Klarna then you cannot also apply a surcharge to their payments. A surcharge can only be applied if the client pays with a credit card and does not pay via Klarna.

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