Once you've connected an external calendar account to Dubsado, you can control which calendars import events into Dubsado and which ones export your Dubsado events back to your external calendar.
What importing and exporting mean
Importing and exporting are two independent sync directions you can enable for each calendar connected to your account.
Importing pulls events from your external calendar into Dubsado. Imported events appear on your Dubsado calendar in a distinct yellow color so you can tell them apart from events created in Dubsado.
Exporting pushes events created in Dubsado (such as appointments, projects, and tasks) out to your external calendar, so you can see them alongside your other commitments.
When to import a calendar
Import a calendar when its events represent times you're genuinely unavailable to meet with clients. Dubsado uses imported events to check for scheduling conflicts, so when an imported event shows you're busy, your scheduler automatically blocks off those time slots and clients cannot book during that window.
For example, if you add a dentist appointment to a synced personal calendar, clients won't be able to book with you during that time on any of your schedulers.
When not to import: avoid importing calendars whose events don't affect your availability. For example, if you maintain a calendar for planned blog posts or a content schedule, importing it could cause those entries to block appointment availability unnecessarily.
When to export a calendar
Export a calendar when you want your Dubsado events to appear in your external calendar app. This lets you see appointments, project dates, and tasks from within whichever calendar app you use day to day.
If you export to more than one synced calendar, you'll see duplicate copies of your Dubsado events in your external calendar app. Export to only one calendar to avoid this.
Change import and export settings for a synced calendar
The Calendar & time zone settings page shows a table of all calendars from your connected account, with Calendar, Importing, and Exporting columns. A green checkmark appears in a column when that sync direction is enabled for that calendar.
To navigate to the settings page, go to Events ➔ Settings or Settings ➔ Calendar & time zone.
To open the sync settings for a synced calendar, click anywhere on its row in the table, or click Edit at the end of the row. Either action opens the Sync settings modal for that calendar.
In the Sync settings modal, check or uncheck Importing and Exporting as needed.
Click Save.
Turning off Exporting removes the Dubsado events that were exported to that calendar. If you uncheck both options, the calendar stops syncing entirely.
Sync a new calendar
Calendars from your connected account that haven't been synced yet appear in the table with a Sync calendar button in the actions column.
Click Sync calendar next to the calendar you want to sync.
In the Sync settings modal, check Importing, Exporting, or both.
Click Save.
Stop syncing a calendar
Stopping sync for a calendar affects only that calendar. Your account connection stays in place, and your other synced calendars aren't affected.
To connect or disconnect your entire calendar account, see the article on connecting an external calendar.
Click the calendar's row in the table, or click Edit at the end of the row.
In the Sync settings modal, uncheck both Importing and Exporting.
Click Save.
Events imported from that calendar no longer appear in Dubsado, and the Dubsado events that were exported to it are removed from that calendar. The calendar stays in the table with a Sync calendar button, so you can sync it again at any time.
Deleting imported events from the Dubsado calendar
Imported external calendar events are read-only in Dubsado. You cannot edit or delete them from within Dubsado. To remove an imported event, delete it from its source external calendar. The event will disappear from your Dubsado calendar after the next sync.
FAQ
Can I import from one calendar and export to a different one?
Yes. Import and export are configured independently for each calendar. You can import from multiple calendars to capture all your availability constraints, while exporting to just one calendar to avoid duplicate Dubsado events.
Why can't I edit or delete an imported event?
Imported events are read-only in Dubsado because they originate in your external calendar. To make changes, go to your external calendar and edit or delete the event there. The update will sync back to Dubsado.
What happens if I stop syncing a calendar?
Events imported from that calendar no longer appear on your Dubsado calendar. Dubsado events that were exported to that calendar are removed from it, and new Dubsado events aren't exported there.
