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Customize URL metadata

Customize your favicon, page title, description, and preview image for client-facing pages.

Becca Berg avatar
Written by Becca Berg
Updated over a year ago

Updated Jun 13, 2023

When you share a form or portal, you're sending them a link to a web page. Web pages have metadata that can be customized to control how the page appears in the browser and on social media. Customize metadata to create a branded experience for your clients.

To access these settings, go to Settings >> Domain names and scroll down to the URL Meta Information section. For information on the custom URL mapping section, click here.

domain names url meta information page with examples

Below is an example of how it will appear on social media:

example social media post with meta information

1. Page title

The page title shows within a browser tab and in social media link previews. This could be your company name.

box around the page title in a browser tab

2. Description

Certain social sites generate a preview when you share a link. The description will appear in that preview. Keep it short and generalized to your business.

3. Preview image

The preview image appears when sharing links on social media sites.

This image should be:

  • 1200 x 630 pixels.

  • JPG format.

  • Under 5 MB.

4. Favicon image

The favicon is the small icon that appears in a browser tab next to the page title.

box around the favicon image in a browser tab

This image file must be:

  • 16 x 16 pixels.

  • JPG or PNG format.

Click here to create a favicon image.

πŸ‘‹ Here's a tip: Use an image file with a transparent background to make it compatible with light or dark mode.

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