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Intro to Dubsado forms

Overview of Dubsado form types, form templates, and how to manage forms across your workspace.

Written by Trevor
Updated today

Dubsado forms collect and share information with your clients throughout the life of a project. This article covers the different form types available, how to create and manage form templates, and how to use the form builder.


Dubsado form types

Dubsado offers several form types, each designed for a specific stage of your client process. Choosing the right form type ensures your clients have a smooth experience and your data stays organized.

Contracts

Contracts are legally binding documents that your clients can sign electronically. In addition to displaying your terms, you can add fields that require your client to sign or initial. Each project can have one contract with one client signature. If your client needs to sign multiple agreements, or if you have multiple signers, create the primary agreement as a contract and any additional documents as sub-agreements.

Sub-agreements

Sub-agreements are also legally binding, with the same signature and initial capabilities as contracts. The key difference is that you can add more than one sub-agreement to a project. Common uses include addendums, proofs, and any additional documents that require client approval.

Questionnaires

Questionnaires are the most versatile form type. Use them to collect information from your clients with a wide range of question formats, including short answer, free response, checkboxes, dropdowns, date selection, and more. Clients can also upload files using the file uploader element.

Common uses for questionnaires include intake forms, client info guides, coaching homework, welcome packets, testimonial requests, and event timelines. Your clients can save their progress partway through a questionnaire and finish it later.

Proposals

Proposals allow your clients to choose from your service packages and generate an invoice. You can lay out your packages with text and images, and clients select one or more packages to add to their invoice. A contract can be attached to the proposal along with payment options, creating a streamlined booking experience.

Before creating a proposal, you need package templates. If your business does not have set pricing, you can also set up a proposal template for custom quotes and adjust the details for each client within their project.

Public proposals require a Premier plan. On a Starter plan, proposals are sent within projects.

Lead capture forms

Lead capture forms bring new clients into Dubsado and generate projects automatically. You can embed a lead capture form on your website or share it as a link. Whenever someone submits the form, Dubsado creates a new project with that person's information.

Think of lead capture forms as your first point of contact with potential clients. They play an important role in your setup as you prepare to build flows and automate your client process.

Starter plans are limited to one active lead capture form at a time.

Read-only PDFs

Read-only PDFs let you upload a PDF file and share it with your clients. Clients can view the document but cannot fill it out or edit it. This is useful for sharing informational documents, pricing guides, or any static content you want clients to reference. The file name cannot be changed after uploading.


Form templates overview

Form templates serve as reusable blueprints you can apply across multiple projects and clients. Creating standardized templates saves you time and helps maintain consistency in your client experience.

To access your form templates, navigate to Forms βž” Form templates.

The templates you create here should cater to the majority of your clients. When you need customization for a specific client, you can make those adjustments within each individual project.

You can always edit the copy of a form inside a project to add customized text and images before sending. Having a template saves you from starting from scratch.


Managing form templates

The Form templates page gives you several ways to view, search, and organize your templates.

Display options

Click the Display settings icon (three horizontal lines) to adjust how you view templates:

  • Switch between Board view (cards organized by form type) and Table view (templates listed in a table)

  • Group by: Change how cards are organized (by Form Type or No Grouping)

  • Show empty groups: Toggle to display or hide groups with no templates

  • Show in table: Control which properties are visible on each template card (Title, Form Type, Last Edited, Created At)

You can drag and drop properties to reorganize the order they appear on template cards.

Finding templates

  • Search: Click the magnifying glass icon to search for form templates by name

  • Sort: Click the sorting icon to sort by Name, Type, or Created Date

  • Filter: Click the filter icon to filter by form type

Opening a form template

Click on any form template card or row to open it in the form builder for editing or review.


Creating a new form template

To create a new form template:

  1. Navigate to Forms βž” Form templates.

  2. Click +New Form Template at the top of the template list.

  3. Select the type of form you want to create: Contract, Sub-agreement, Questionnaire, Proposal, Lead capture, or PDF.

    • If you select PDF, you upload a read-only PDF file instead of opening the form builder.


Managing forms within projects

When working within a specific project, you can manage forms directly from the project view.

  1. Navigate to a project by clicking Projects in the main left-hand navigation menu and selecting your project.

  2. Click the Forms tab at the top of the project.

  3. The All Forms list here shows only forms applied to this specific project.

All sorting, filtering, editing, and deleting actions work the same as in the main Forms view, but apply only to forms within the current project.

To apply a form template to the current project, click +Add a form in the top left corner of the Forms tab. Then, select an existing form template from the Select a form template dropdown menu and click Apply Template.

On narrower screens and windows, the +Add a form button moves to the bottom right of your screen and displays as a pink + button.

If you're not seeing the +Add a form button, look for the pink + button to add a form template to the project.

Accessing form templates from a project

While in the project's Forms tab, click Form Templates under Templates. Viewing the Form Templates page from within a project allows you to manage and edit your global form templates without leaving the project.


Managing all forms

The Forms section provides a centralized hub for managing all forms associated with your projects. To access it, click Forms.

Viewing and organizing forms

The All Forms list displays all forms that have been applied to any project. You can:

  • Sort forms by clicking the dropdown menu at the top of the list. Select from: Title, Client, Project, Created date, or Status

  • Filter forms by clicking the Filter button (funnel icon) next to the sort dropdown. Filter by:

    • Search title (type keywords into the search bar)

    • Client (select a specific client)

    • Project (select a specific project)

    • Form Type (Contract, Questionnaire, Proposal, Sub-agreement, Lead Capture)

    • From and To dates (select date ranges)

Quick filters

Under All Forms, use these quick filters:

  • Sent: View all sent forms

  • Viewed: View forms that have been opened by recipients

  • Action Required: View contracts that require a countersignature from you

  • Completed: View all completed forms

Working with individual forms

In the All Forms view, click on any uncompleted form to view its preview. If a form has been completed, its form response summary will display.

From there you can:

  • Send the form: Click the Share button to send the form via email, copy its link, or apply the form to the client's portal (if it has yet to be applied to the portal)

  • Edit the form: Click the pencil icon to edit the form in the form builder (only available for forms not yet completed)

  • Take additional actions: Click the three dots icon to download a PDF of the form, make a new copy, or delete the form


FAQ

Can I change a form template's type after creating it?

Yes. While viewing Forms βž” Form Templates page, click the three dots icon (...) on a form and then select Change Form Type. Choose the new type from the dropdown menu that appears. Keep in mind that different form types have different capabilities, so changing types may cause some elements to stop working correctly.

Can I export data from a completed form?

Yes. You can view a summary of any completed form's responses and export the data to CSV or copy individual answers to your clipboard. For details, see Using form response summaries.

You can also map short answer fields to custom fields, which can then be exported to a CSV file.

Will I get notified when a form is completed?

Yes. Whenever a form is completed, you receive a notification based on your notification settings. To change the type of notification you receive, go to Settings βž” Notifications.

If I delete a form template, is that form removed from my projects?

No. If a form has already been applied to a project, deleting that form's template does not affect the copy of the form inside the project or client profile entry. You can re-add forms to the form templates area by choosing Save and create template when editing a form within a project.

Why can't I edit a form?

The Edit Form action (pencil icon) is only available for forms that have not yet been completed by the recipient. Once a form is completed, it is locked to preserve the signed or submitted data. Exception: questionnaires can be edited after completion.

Why can't I add HTML to a contract or sub-agreement?

To ensure contracts and sub-agreements remain legally binding and enforceable, HTML and other custom code cannot be added to forms with signature or initial fields.

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