Dubsado

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Accept payments through Dubsado Payments, powered by Stripe. Connect your account, choose how clients can pay, and manage payments, payouts, and refunds with ease.

Dubsado Payments

How to connect Dubsado Payments, complete Stripe's onboarding, and read your connection status.

Connect with Dubsado Payments

What the Type of business field means during Dubsado Payments onboarding, how to choose between Individual and Company, and how to change it later.

Select or edit your business type

Dubsado Payments Capital

Connect to Dubsado Payments and set your business details so you're ready to start accepting payments.

Setting up Dubsado Payments

A comparison of credit card and ACH payments through Dubsado Payments, including availability, transaction limits, settlement time, and processing fees.

Different payment methods and their costs

How card types, transaction limits, and payout speeds work when you accept credit card payments through Dubsado Payments.

Accepting credit card payments with Dubsado Payments

How ACH payments work with Dubsado Payments, including transaction limits, fees, disputes, payout speeds, and refunds.

Accepting US bank (ACH) payments with Dubsado Payments

Per-country fee schedules for processing payments through Dubsado Payments, including card, ACH, dispute, and Instant Payouts fees.

Dubsado Payments processing fees

How the Stripe Link one-click checkout experience works for your clients when you're connected with Dubsado Payments, including creating a Link account and completing a payment.

Using Link with Dubsado Payments

How currency conversion works when your Dubsado Payments clients pay in a different currency than your domestic currency.

International payments with Dubsado Payments

Learn how surcharging works with Dubsado Payments, including eligibility, setup, compliance, transaction receipts, and refunds.

What is surcharging?

Set up the ways your clients can pay, from credit cards to bank transfers, and understand what each method costs—including processing fees and surcharging.

Payments & payment methods

How Affirm buy now, pay later works with Dubsado Payments, including eligibility, pricing, and how to enable it.

Accepting payments with Affirm

Accepting payments with Klarna

A reference list of the merchant category codes that Stripe blocks from accepting Affirm payments.

Affirm blocked business categories

Let clients pay over time. Offer buy now, pay later options at checkout and see which businesses qualify.

Buy now, pay later

Overview of how Dubsado Payments works, including supported countries, accepted payment methods, processing fees, and what happens when you need to delete or reverse a payment.

Manage payments with Dubsado Payments

How to issue a full or partial refund through Dubsado Payments from within Dubsado, including the confirmation step and what to expect after.

Issue a refund through Dubsado Payments

Explains the chargeback/dispute process for Dubsado Payments users, including how to challenge or accept a dispute through Stripe.

Disputes when using Dubsado Payments

How Dubsado Payments automatically emails a transaction receipt to a client after each payment, including what appears on the receipt and how to avoid duplicate receipts from Stripe.

Transaction receipts

Explains why a client's payment may fail (declined or blocked by Stripe/card network) and what to do about it, including the failed-autopay state in Dubsado.

Why did my client's payment fail?

Stay on top of every transaction. Review and troubleshoot payments, send receipts, issue refunds, and handle disputes.

Payments, refunds, & disputes

How Stripe manages payout timing, schedule, speed, bank accounts, and payout thresholds for Dubsado Payments users.

Manage payouts with Dubsado Payments

How to use Stripe instant payouts to access your Dubsado Payments balance immediately, including eligibility, fees, daily limits, and managing payout methods via the Stripe Dashboard.

Instant Payouts with Dubsado Payments

What to do if a Stripe payout is missing, changed, postponed, or has failed, including how to resolve a failed payout from your Stripe Dashboard.

Payouts that are missing, changed, postponed, or failed

Track the money headed to your bank. Manage your payout schedule, get paid faster with instant payouts, and troubleshoot payouts that don't arrive as expected.

Managing your payouts

Create a custom design with text, images, and links

💡 Explore Updates and Bug Fixes

🖥️ Dubsado's Youtube Channel

Find answers and get help from Intercom Support and Community Experts

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