You may already be familiar with the payment process in Dubsado: a client is sent your invoice and pays it with a credit card or direct debit, and the funds land in your account. With Dubsado Payments connected, accepting payments follows the same standards as Stripe. This article summarizes how those payments work, with extra detail wherever something is specific to Dubsado Payments.

Dubsado Payments supports merchants in countries around the world, and your clients can be located anywhere.

To receive payments using Dubsado Payments, your home country must be one of the countries listed below. Your home country is set by your country and currency in Settings ➔ Payments.

If your country isn't listed, Dubsado Payments isn't currently available there. We may add support for additional countries in the future.

When you use Dubsado Payments, the Dubsado invoice looks the same to your clients. When they click Pay Now, Stripe's payment checkout screen appears, showing the payment methods you've allowed in Settings ➔ Payments.

This is part of a Stripe feature called Dynamic payments, which shows multiple payment options depending on your client's location and currency. For example, if you're located in the United States, you may offer clients the ability to pay by ACH and credit card. Clients in Brazil, however, will only see the credit card option, since Stripe's approved payment methods there don't include ACH. See Dubsado Payments processing fees for a full breakdown of allowed payment options by country.

For more information, see:

Dubsado Payments follows Stripe's current processing fees, which help ensure your transactions are delivered securely.

Stripe's processing fees vary depending on your location and whether you're accepting payment from a domestic or international client. See Dubsado Payments processing fees for exact fee amounts by country.

If you'd like to pass processing fees on to your clients, you can set up surcharging. In the meantime, keep processing fees in mind as you structure your pricing.

There may be times when you want to delete a payment from Dubsado, such as if a client made a payment in error. Any successful payment processed with Dubsado Payments is locked, so it can't be deleted from Dubsado. This is in line with Stripe's bookkeeping best practices and helps with payment transparency.

Instead of deleting the payment, you have two alternatives depending on your situation: