Updated Aug 29, 2023
Customize your notifications so you get alerts for the notifications you'd like to receive!
Access notification settings
Go to Settings >> Notifications to check the types of notifications you’d like to receive, then click Save changes. Once you save your changes, your preferences will begin immediately.
Types of notifications
Dubsado offers three types of notifications:
Push: Notifications that appear as a popup from your web browser, even if you don't have Dubsado open.
Dashboard: List of notifications that appear when you click the bell icon in the top navigation bar.
Email: Notifications sent via email to your preferred email address.
Push notifications will slide in from the right side of your screen and disappear after a few seconds. You'll get a notification in your browser even if you don't have Dubsado pulled up!
When you see a push notification, you can click on it to be taken to the corresponding page in Dubsado (except for scheduler appointment notifications).
If you are not receiving push notifications, view this article for troubleshooting.
You'll need to allow push notifications from Dubsado in your browser before you can choose which notifications you want to receive. To do this:
Go to Settings >> Notifications.
Under push notifications, click Subscribe.
Your browser will prompt you to allow notifications from Dubsado. Click Allow.
Select the Push checkboxes for any notifications you want to be notified of via your browser.
If you accidentally clicked Block when your browser asked you to allow notifications, you can change this setting. In Chrome and Firefox, click on the lock icon next to the URL.
Dashboard notifications are marked by a red dot next to the bell icon in the top navigation bar. Click on it to view your notifications. To clear the red indicator, click Mark all as read.
With dashboard notifications turned on, you'll also see an updated notification count in your browser tab. This will clear when you click Mark all as read from the bell icon as well.
Go to Settings >> Notifications to set your preferred email address for email notifications. By default, this will be the same as your login email.
Notifications with multiple brands and multi-users
If you have more than one Dubsado brand, you will customize your notification settings for each brand separately. The preferences you set in one brand will not carry over to any other brands you own or have been invited to as a multi-user.
Each multi-user has individual control over their notification preferences. This means that if you invite multi-users to have access to your brand, they will be able to set their own notification preferences!
For more information on multi-users and notifications, click here.