Every team member in your workspace controls their own Dubsado notifications. From your Settings ➔ Notifications page, you decide which events you want to hear about and whether each one reaches you by email, in your web browser, or not at all.

Notification settings are personal: each team member manages only their own, and there's no shared page listing what everyone else has set up. If you belong to more than one workspace, you'll set up your notifications separately in each one, since your preferences don't carry over between workspaces.

Click your username, then click Settings, and select Notifications from the Account settings group. This page is available to Owner, Admin, and Basic team members. Accountant team members don't have access to it.

The Notifications page has two parts: a card for choosing where your email notifications go, and a longer list of the specific events you want to hear about.

The Notification email card lets you choose where your email notifications are sent. Enter the address in the Send email notifications to field. This can be different from the email address you log in with and from the email account connected to your workspace. Click Save to apply the change. This field doesn't save automatically.

Below the email card, you'll find a list of notification events grouped by category:

Each event has its own switch, plus Email and Web browser checkboxes. Turning an event's switch on enables that notification (the Email checkbox turns on automatically) and unlocks both checkboxes so you can choose how you want to be notified. Turning the switch off silences that event completely, and its checkboxes become uneditable until you turn it back on. These settings save automatically as you make changes, so there's no Save button for this section.

Which notification categories you see depends on your role. If your role doesn't give you access to an area of Dubsado, you won't see notification settings for it either. For example, a Basic team member without invoice or contract access won't see the Invoices or Contracts categories.

Basic team members only receive notifications for projects and tasks they're assigned to. If a form is completed on a project you're not assigned to, you won't be notified, even if the Form completed toggle is on.

Yes. The Send email notifications to field is independent of your login email and your connected email account, so you can send your notifications wherever works best for you.

Notification categories are based on your role. You'll only see categories for areas of Dubsado your role gives you access to. If you're a Basic team member, you'll also only receive notifications for projects you're assigned to.

Web browser notifications only work if you've allowed notifications for Dubsado in your browser's settings. Check your browser's notification permissions and confirm Dubsado is allowed there.

Not on its own, but you can use a Zapier integration to receive SMS notifications for new leads and client payments. Zapier is available under Settings ➔ Third-party connections.

No. Notification settings are specific to each workspace, so you'll need to set them up separately anywhere you work.